Artificial intelligence (AI) is no longer a futuristic idea knocking at the door of legal practice. It is already here. For lawyers, the challenge is not simply to use AI, but to use it responsibly, carefully, and in a way that genuinely benefits clients.
In broad terms, AI can process, organise, and generate information at speed. In legal practice, that can be valuable. AI can assist with first drafts of correspondence, summarising lengthy emails or documents, preparing chronologies, comparing versions of agreements, identifying recurring clauses, and improving the clarity of client updates. For example, a lawyer reviewing a large chain of correspondence may use AI to prepare an initial summary of key dates and issues. A commercial lawyer may use it to highlight changes between document versions. A litigator may use it to organise background material before preparing advice. Used properly, AI can reduce time spent on repetitive tasks and allow lawyers to focus on judgment, strategy, and client service.
However, AI is not a lawyer in disguise. It can produce inaccurate material, miss context, reflect bias, orgenerate confident-sounding answers that are wrong. In legal practice, there are also serious risks around privacy, confidentiality, professional responsibility, and over-reliance. AI may assist with the heavy lifting, but lawyers must still hold the pen.
At Glaister Keegan Lawyers, our AI journey is guided by a balance of innovation and discipline. The firm has developed an artificial intelligence policy to guide the responsible, ethical, and practical use of AI. The policy includes strict requirements relating to privacy, confidentiality, competence, professional responsibility, and verification. Client confidentiality remains fundamental.
The firm will take a careful and measured approach to the use of AI tools. Any AI tool used by the firm must provide appropriate safeguards for privacy, confidentiality and information security. This means adopting tools and processes that support the secure handling of client information, controlled access, and responsible use, while maintaining the standards of care, confidentiality, and professionalism our clients expect.
Our staff are receiving appropriate guidance and training on the responsible use of AI tools, including their limitations and the circumstances in which they may be used. All AI-generated output will be checked by our staff before being used or relied upon. In short, we are embracing AI, but with the guardrails firmly in place.
For us, AI is not about replacing people with prompts. It is about equipping our lawyers to work more efficiently, think more clearly, and continue delivering practical, trusted legal advice in a changing world.
About the Author - Adrian Sharma is a qualified Fiji lawyer and our AML Compliance Officer. As he works towards requalifying in New Zealand, he continues to contribute his strong legal and compliance knowledge, with a keen interest in how emerging technologies such as AI are shaping the future of business and professional services.


